Which hotel payments can be automated?
6 hotel payment tasks can run automatically:
- Charging advance deposits a set number of days before arrival
- Authorizing the estimated stay total when the guest checks in
- Charging OTA virtual credit cards on their activation date
- Sending payment links when a card declines
- Releasing unused authorizations at checkout
- Matching processor deposits to PMS folios each night
How do hotels reduce manual payment processing?
Hotels reduce manual payment processing by storing a token at booking and letting the PMS trigger every later charge from it. Staff stop copying card numbers from OTA extranets and stop retyping amounts into standalone terminals. Read OTA virtual credit cards for the single biggest source of manual work at most properties.
How does credit card reconciliation work for multi-location hotel groups?
Multi-location hotel groups reconcile cards by giving each property its own merchant ID under one parent account. Each property's deposits arrive separately and match its own night audit, while the group sees consolidated reporting in one dashboard. Our hotel payment system page explains how the PMS and gateway share the data.