Hotel Payment Guides
Hotel payment guides answer the questions lodging operators and guests ask most, grouped from how hotel payments work to the technology behind them. For setup help, see our hospitality payment solutions.
Holds, deposits, and authorizations
Hotel Credit Card Authorization Form: Free Template and How to Use It
Free hotel credit card authorization form template, plus how to fill it out, which fields to include, and how to store it under PCI DSS rules.
Read the guide Holds, deposits, and authorizationsHotel Credit Card Holds: How Much Hotels Hold and When It Drops Off
A hotel credit card hold is a temporary authorization for room, tax, and incidentals. Typical hold amounts, debit release times, and how hotels set them.
Read the guide Holds, deposits, and authorizationsHotel Deposits: Advance Deposits, Security Deposits, and Refund Timing
Hotel deposits secure a booking or cover incidentals. Advance vs. security deposits, typical amounts, refund timing on credit and debit, and policy rules.
Read the guide Holds, deposits, and authorizationsHotel No-Show Fees: How to Charge Them and Win the Dispute
Hotel no-show fees charge guests who miss a guaranteed reservation. Typical amounts, card network rules, and the evidence that wins no-show disputes.
Read the guide Holds, deposits, and authorizationsHotel Pre-Authorization: How Estimated and Incremental Authorizations Work
Hotel pre-authorization reserves funds for a stay before the final bill. How estimated, incremental, and delayed-charge authorizations work for lodging.
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